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Telecommunication

Telecommunication

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  1. EPABX SYSTEMS......PRELUDE SOLUTION

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    We,at Prelude,have digital communication switching system available in a variety of configurations. The system is based on Time Division Multiplexing (TDM), Pulse Coded Modulation (PCM) switching technology. Advanced CMOS chips are used to ensure optimum processor speed and minimum power utilization. It is a micro controller based system with distributed processing which scales upto 8,000 extensions. Learn More
  2. CALL CENTER SOLUTIONS, TELECOM NETWORKING

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    Agent Management Software is supported by Prelude Netcomms for the call center management software, which proactively monitors the performance of agents in a call center. It is just not a reporting tool; it also gives information on Real Time basis of activity on the agents' floor. It also can be used as a forecasting tool to plan out how many agents are required for a smooth flow of call traffic. It is a versatile tool, which can generate variety of useful reports to run a call center. Learn More
  3. TELECOM APPLICATIONS......PRELUDE SOLUTION

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    We, at Prelude, provide immensely useful solutions based on the CTI applications. It supports both first party and third party CTI interface. It is empowered to capture the calling number information (CLI) and Dialed number information (DNI) from the incoming lines and forward it to the server. The integration provides a platform for various applications such as the Automatic Call Distributor (ACD) and Interactive Voice Response (IVR). It effectively merges telephone and computer systems into a single unit thus transforming your communication system into an even more powerful and versatile tool. Fully functional ACD has an inbuilt ACD capability, which combined with sophisticated management information services, provides an ideal platform for creating cost effective and efficient call centre. Learn More
  4. KEY PHONES......PRELUDE SOLUTION

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    The digital KTS is a high performance, easy to use instrument with excellent voice quality and sophisticated features to meet requirements at all operating environments. An intelligent key telephone with 16 character, 2-line display and 16 programmable keys is designed for comfort, convenience and ease of use. The Key Telephones are intelligent masterpieces, which not only display the user name but also the cost of the call in progress. Some models come with a built in calculator. Feature keys are clearly labeled and arranged in functional groups for quick access of frequently used features like call transfer, conference and redial. As messaging is an integral part of every business, each of our key phones has a message key and indicator that makes messaging easy for everyone. Learn More
  5. AUDIO & VIDEO CONFERENCING SOLUTIONS

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    Power, performance and flexibility for highly integrated video and audio conferencing environments Learn More

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